Privacy Policy

Last Updated: August 14, 2025

 

Introduction

At Wellness Holdings, LLC, the operator of HPD Rx, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you access or interact with our website, mobile apps, and related services (the “Site(s)”).

 

This policy does not cover information collected offline, collected by third parties such as payment processors, or shared with other websites that have their own privacy policies.

By using our Site(s), you agree to the practices described in this policy. If we make changes, we will update the effective date and may notify you directly. Continued use of our Site(s) confirms your acceptance of the updated policy.

 

Who This Policy Applied To

This Privacy Policy applies to customers who interact with our website and services, vendors and service providers with whom we do business, and personnel and applicants who engage with us for employment or partnership opportunities.

 

Information We Collect

We may collect personal and contact information such as your name, email address, mailing address, phone number, date of birth, and account login credentials. We also collect technical and usage data, including your IP address, device type, browser information, interaction with the site, referring and exit pages, geolocation data (if enabled), and information gathered through cookies, pixels, and web beacons.

In addition, we may collect payment and transaction details including billing address, payment method, order history, and shipping information. If you apply for a job or refer someone to us, we may collect recruiting and referral data such as your resume, employment history, and referral details.

 

How We Collect Information

We collect information directly from you when you make a purchase, create an account, fill out a form, or communicate with us. Information is also collected automatically through technologies such as cookies, log files, analytics tools, and tracking pixels. In some cases, we obtain information from third-party sources such as advertising partners, public databases, and social media platforms.

 

How We Use Your Information

We use your information to process orders, deliver products and services, and provide customer support. Your information also helps us personalize your experience, deliver targeted promotions, and recommend relevant products. We use analytics to improve our website functionality, understand user behavior, and develop better offerings. In addition, we use the information for legal compliance, fraud detection, and security purposes. Information may also be used to manage promotions, surveys, quizzes, and similar interactive features.

 

How We Share Your Information

We may share your information with trusted service providers who help us operate our business, such as payment processors, hosting companies, email service platforms, and shipping carriers. We may also share your information with legal authorities when required by law or to protect our legal rights. If Wellness Holdings, LLC is involved in a merger, acquisition, or business transfer, your information may be shared with the relevant parties. In limited cases, we may share information with affiliates or partners, but only with your explicit consent. Please be assured that we do not sell your personal information.

 

 

Google Analytics

Our Website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies and similar technologies to collect and store anonymous information about you, which may include the non-personal information described above. You can read information about how Google Analytics may use your data at http://www.google.com/policies/privacy/partners/, Google’s Privacy Policy at http://www.google.com/intl/en/policies/privacy/, and Google Analytics Terms of Use at http://www.google.com/analytics/terms/us.html. Our Website may use certain features of Google Analytics, including:

  • “Demographics and Interest Reporting” to analyze information regarding the interests and demographics of users of the Website. We use such non-personal information in the same manner as we use other non-personal information as described in this Privacy Policy.
  • “Remarketing with Google Analytics” to place ads on other sites directed to people who have visited the Website.
  • “Google Display Network Impression Reporting” to report how people’s interactions with our ads relate to their visits to the Website.

 

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by changing the ad settings at https://support.google.com/ads/answer/2662856. You also can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser at https://tools.google.com/dlpage/gaoptout/.

 

 

Email and SMS Marketing Policy

If you opt in to receive communications from us, we may send you promotional emails or SMS messages about our products, offers, and services. We will only send such messages with your consent. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or replying "STOP" to our SMS messages. We limit the frequency of our communications and ensure they remain relevant. HPD Rx complies with applicable laws such as CAN-SPAM, TCPA, and the GDPR regarding electronic communications.

 

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email and SMS.

 

Third-Party Data Sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

 

 

 

Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. You may also update your marketing preferences or opt out of receiving promotional communications at any time. Depending on your location, you may have additional rights. For example, California residents have rights under the California Consumer Privacy Act (CCPA), and individuals in the European Union are protected under the General Data Protection Regulation (GDPR). You can also control cookie settings through your browser or device preferences. If you wish to exercise any of your rights, please contact us at info@hpdrx.com with an appropriate subject line such as "GDPR Request" or "California Privacy Rights."

 

Children’s Privacy

Our website and services are not intended for children under the age of 16, or 13 where applicable. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a child, we will delete it as soon as possible.

 

Security, Storage, and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be completely secure, and we encourage you to take appropriate precautions when using the internet. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, to meet legal and regulatory obligations, or to resolve disputes and enforce our agreements.

 

Third-Party Sites and Linked Services

Our website may include links to third-party websites, embedded services, or applications. These third-party platforms operate independently and have their own privacy policies. Wellness Holdings, LLC is not responsible for the content or privacy practices of such sites. We recommend reviewing the privacy policies of any linked services before interacting with them or submitting your information.

 

International Data Transfers

If you are located outside of the United States, please be aware that your information may be transferred to and processed in the United States or other countries that may not have the same level of data protection as your country of residence. By using our Site(s), you consent to the transfer and processing of your information in accordance with this Privacy Policy. Where required, we use legal safeguards such as Standard Contractual Clauses to protect international data transfers.

 

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational needs. When we do, we will revise the “Last Updated” date at the top of this policy. If the changes are significant, we may also notify you via email or through a prominent notice on our website. We encourage you to review this policy periodically.

 

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us by email at info@hpdrx.com. You may also write to us at:

Wellness Holdings, LLC
1902 Lincoln Blvd. #A-850
Santa Monica, CA 90405